How do I rent a storage unit?
You can rent a storage unit on our website, or by calling us at 204-851-2002.
To rent online, Select the unit based on the size you need and then follow the prompts to check out.
Can I rent self storage for another person?
No, you can't rent a storage unit for another person. Whoever uses rents the unit will have the unit under their name,
Do I need a credit card to reserve a unit?
You don't need a credit card. You can reserve a storage unit today by giving us a call and letting us know the date you would like to start renting. We will be happy to reserve a unit for you if they are available! Of course if you do have a credit card, we accept them for your convenience.
What is Russell Storage’s cancellation policy?
You may cancel your unit at anytime. Please contact Trevor to cancel a unit or notify us of move-out. We can be reached at anytime at 204-851-2002.
Can I change my storage unit size later?
We're happy to help you select a different unit should you find that your needs have changed. Just give us a quick call and we will do what we can for you!
Do you require insurance?
In the self storage industry, the customer leases a controlled-access space that they secure. Since Russell Storage doesn’t control access to the unit, we don’t have any insurable interest in the belongings stored there. Russell Storage does NOT offer content insurance. If you require content insurance, your first step should be to contact your home insurer to see if the items you place in the facility will be covered by your domestic home contents policy. It may be that you are fully covered for goods stored away from home or you may be able to pay an additional small premium to get such coverage as well as during transit to and from storage.
It’s important to know that your belongings in a storage unit won’t be covered the same way as those things in your home. Depending on your policy, your stored belongings may have limited coverage and will be subject to the terms of the policy including any deductible. When using self storage, be sure to ask your insurance agent about what is and isn’t covered, and if there are any limits on coverage.A key point to remember is that your insurance needs will change if you add to or remove items from self-storage. Check with your insurance provider before taking out a policy that it can be changed if you need to.When considering insurance, keep in mind that you are insuring against more than just theft. Insurance can protect you against fire, floods, and accidental damage
Are there any restrictions on what I can store?
We don't allow perishable items such as food, things that produce a noxious smell, anything flammable, or explosives.
If you have any questions about specific items, please contact us by phone or by email.
Is the unit fully enclosed? Can people see my stuff?
Our storage units are fully enclosed; others cannot see your belongings while the door is closed.
Can I live in a storage unit?
No, you are not allowed to live in a storage unit. As tempting as it may seem for the rates that storage units go for, it's unsafe (and illegal).
Can I book short-term storage?
Yes. All of our leases are month-to-month, renewing at the first of the month.
What’s the minimum lease term?
All of our leases are month-to-month.